Welcome to the SimplyCook FAQ page! Here, you'll find answers to some of the most frequently asked questions about our meal kits. We understand that trying a new food service can be daunting, but we're confident that you'll love our easy-to-use kits and delicious recipes. So, let's get started!
SimplyCook is a meal kit service that delivers recipe kits straight to your door. Our kits contain pre-measured ingredients and easy-to-follow recipes that allow you to create delicious, authentic meals in just 20 minutes.
First, you choose your preferred subscription plan - either weekly, fortnightly or monthly. Then, you select the 4 recipes you'd like to receive in your box. We'll send you a box with all of the pre-measured ingredients and step-by-step recipe cards. All you need to do is follow the instructions and enjoy your delicious meals!
Our meal kits include all of the pre-measured ingredients you need to make the recipe. This includes things like spices, pastes, and stocks. You'll need to provide 4-5 of your own fresh ingredients like meat, vegetables, and rice or noodles to complete each recipe.
No! Our chefs create unique flavour blends that contain as many as 18 different ingredients! Our perfectly measured kits may include culinary pastes, infused oils, garnishes, rubs, specialist stocks and herb/spice blends. You won’t find these pots in the supermarkets!
We offer a wide variety of recipes inspired by cuisines from around the world. Whether you're in the mood for Thai, Indian, or Italian, we've got you covered. We also offer options for vegetarian, gluten-free, and gluten-free diets.
Currently our boxes come with 4 recipe kits, each designed for 2-4 people (depending on portion size). Some of our customers like to cook for one and save the rest for later or add a few more fresh ingredients to feed the family!
Yes, you can choose your initial box from a selection of our most popular dishes. If you fancy anything else just email us once you place your order. After that you can log into your SimplyCook account each time and swap in any recipes you particularly want to cook!
We deliver with Royal Mail and usually boxes arrive within 4 working days. You can always see when your next box will be shipped in the My Account section, or in your confirmation email for trial boxes.
No. Our boxes are designed to fit through most standard letterboxes and don't require a signature.
We deliver to the whole of the UK using Royal Mail.
When you sign up you will be invited to enter payment details. Currently we accept all major debit and credit cards through our payment provider Adyen.
We'd be sorry to see you go, but yes of course. You are able to cancel deliveries in the Membership Settings section of the website after your 7-day trial period. Just log into your account > Manage subscription> Stop my regular deliveries.
Go to https://www.simplycook.com/redeem and enter your voucher code, delivery details, email and create a new password then simply click 'Redeem'. This will set you up with an account so you can manage your gift boxes online.
SimplyCook is the perfect solution for busy people who want to eat delicious, homemade meals without the hassle of planning and shopping. Our kits make it easy to cook restaurant-quality meals in just 20 minutes. Plus, our recipes are created by expert chefs and use high-quality flavour ingredients, so you know you're getting a delicious, authentic meal.
Getting started with SimplyCook is easy! Simply choose the recipes you'd like to receive in your free first box. With our no-commitment subscription, you can cancel or pause your deliveries at any time. So, why not give us a try and see what all the fuss is about?