We process personal information for certain legitimate business purposes, which include some or all of the following:
• to identify and prevent fraud
to better understand how people interact with our website; this includes tracking aggregate and individual data in website analytics tools such as Google Analytics, Mixpanel and Hotjar‡
• to provide email communications which we think will be of interest to you; we track email communications in a tool called Intercom
• to determine the effectiveness of promotional campaigns and advertising
Any third party used for the above data processing is compliant with the General Data Protection Regulation (GDPR) and does not have the right to use or share your data further. Data processing agreements are in place with all third party providers.
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please click here. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.
‡ More on Hotjar: Hotjar is an analysis tool that allow us to view a customer’s actions on the site and request feedback. The recording of a user’s actions is anonymised by not showing any text input, e.g. name and email address, and not storing your IP address; it is therefore not connected to your user account and not used for any sort of profiling. We use Hotjar to see how our customers interact with new features in order to improve these features. We have a data processing agreement in place with Hotjar that guarantees that they will not use the data for any other purpose.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
Under the GDPR you have a number of rights related to the processing of your personal data. These rights include the right to ask us to not use your data for marketing purposes, as well as the right to be forgotten. You can read more and exercise these rights here.
To view and edit your personal data, go to the Membership Settings section of My Account.
Last updated: 23rd May 2018